FAQ

We offer free standard shipping to the contiguous 48 states on all orders over [Insert Amount, e.g., $150].

Your orders are shipped directly from our warehouse in Chicago, Illinois. Standard shipping typically takes 1-5 business days after order processing. Expedited shipping options are available at checkout.

Currently, we only ship within the United States through our website.

We are confident you will love your Ecocotton products. However, if you are not completely satisfied, we accept returns of unwashed, unused items in their original packaging within 30 days of delivery. A return processing fee of [e.g., $9.99] may apply. Items marked as "Final Sale" are not eligible for returns.

We have an incredibly small window to cancel or change an order once it's been placed. Please contact us as soon as possible with your order number. If your order has already shipped, you can initiate a return once it arrives.

All of our products are expertly crafted in our own factory in Denizli, Turkey—a region historically renowned as the textile capital of the world.

We exclusively use 100% premium Aegean Cotton. Known for its long staple fibers, Aegean cotton is exceptionally durable, highly absorbent, and gets softer with every wash. Unlike Egyptian cotton, it dries faster, making it the perfect material for luxury towels and bedding.

• Machine wash delicate at 40°C / 104°F
• Do not use bleach
• Iron at 150°C / 302°F
• Do not dry clean
• Tumble dry on low heat

No. We strongly advise against using chlorine bleach and liquid fabric softeners, as they coat and weaken the natural cotton fibers, significantly reducing absorbency. Tumble drying on low heat or using wool dryer balls is the best way to keep them naturally soft.